Why might an advertiser use enhanced conversions for leads?

If you’re preparing for the Google Ads Measurement Certification, here’s a tricky question many struggle with. This guide explains it clearly so you can pass the exam and learn how enhanced conversions for leads improve your campaign tracking. This question is important on the exam and shows how machine learning and data tracking work in real life. Many advertisers get leads online but close sales offline; enhanced conversions for leads help link these and improve ad decisions. Let’s go over the right answer and why the others don’t work. So, no delay, let’s get to the main point!

Question and Correct Answer

Question

Why might an advertiser use enhanced conversions for leads?

The correct answer is

✅ D). To track sales that happen off a website from website leads

Why is option D the right answer?

Enhanced Conversions for Leads lets advertisers match offline conversions (like sales or calls) to the original online lead form submissions that happened on their website.

Circular infographic showing the Enhanced Conversions Cycle, including steps like form submission, data hashing, offline sale, and sale data match for better campaign performance.

Here’s how it works:

  • A user fills out a lead form on your site after clicking your ad.
  • Their information (e.g., email or phone) is hashed and securely sent to Google.
  • Later, when that lead results in a sale offline (in-store, via phone, etc.), that sale data is matched back to the original click using enhanced conversions.

Why are the other options incorrect?

🔻 Option A: To track sales/events that happen on a website

This describes standard conversions, not enhanced conversions for leads. Standard Google Ads tracking already captures on-site actions like purchases, sign-ups, etc.

🔻 Option B: To improve online conversion measurement

This is only partially correct. While enhanced conversions do improve measurement, this option misses the key element: offline sales from online leads.

🔻 Option C: To use third-party data

Enhanced conversions use first-party data (collected directly via lead forms), not third-party sources. This option misrepresents how the system works.

Real-life Example of Maria’s Mortgage leads

Maria runs Google Ads for a mortgage business. She generates leads via an online form (“Get Pre-Approved”).

Funnel diagram showing the lead conversion process: form submission count, lead identification, and deal closure
Understanding how leads move from submission to conversion can improve Google Ads optimization using enhanced conversion tracking.

Without Enhanced Conversions:

  • She knows how many forms are submitted.
  • But she doesn’t know which leads actually close deals.

With Enhanced Conversions for Leads:

Result: Smarter budget allocation and better cost-per-sale tracking.

Comparison

FeatureOption AOption BOption COption D ✅
Tracks on-site conversions
Improves offline conversion measurement
Uses lead form data
Relies on first-party data
Comparison of options A, B, C, and D showing how enhanced conversions improve offline lead measurement. Option C focuses on offline conversions, while others rely on first-party or on-site data.

How Enhanced Conversions Work (Technically)

  1. User submits form with email/phone after clicking an ad.
  2. That data is hashed using SHA-256 encryption (to protect privacy).
  3. Google compares it to user data associated with ad clicks.
  4. Later, if the lead converts offline, that data is matched.
  5. Your Google Ads account reflects the full conversion path.

Helpful Resources

Conclusion

If you’re running lead generation campaigns with sales happening offline, you should be using Enhanced Conversions for Leads. It gives you visibility into what’s actually working, not just who filled out a form, but who closed.

This makes Option D the only correct answer.

Finally, I can say that if you are ready, you can take the exam on Skillshop – Google Ads Measurement Certification. If you want more real exam questions and answers like this one, which have already been covered, follow along. I’ll be breaking down more Google Ads Measurement Certification exam questions with full solutions in the next posts on Google Ads!

FAQs

Q1: What kind of businesses benefit from enhanced conversions for leads?

Any business where leads close offline: real estate, healthcare, education, finance, B2B services, etc.

Q2: Is customer data safe?

Yes. All personal data is hashed client-side before being sent to Google, following industry-standard security.

Q3: Do I need a CRM integration?

While it’s optional, CRM integrations make it easier to send offline conversion data back to Google Ads.

Q4: How long does matching take?

Matches can occur within a few days, depending on the volume of conversions and sync frequency.